“My name is Chris McKinley and I work at United Bank Card in New Jersey. I would just like to write quickly to inform you of the level of service given by one of your Customer Support personnel.
There have been many times I have called and spoken with Daniel regarding many different issues. Daniel has been extremely courteous, and is always professional to me and the clients I have on
the phone when I call. He is extremely knowledgeable and is always friendly.
Even when the merchants get upset, and on the rare occasions when they yell or get vocal, Daniel is ALWAYS professional and courteous. I feel he is an asset to your business, as well as ours when we need to get information or assistance with Comstar terminals.
This is one employee who truly exemplifies customer service, and should be commended for his work. People are often fast to write when something goes wrong, but I wanted to write to let you know that in my experiences, Daniel does everything right.” |